Cisco CDR Reporting and Analytics




Install Step 2, Sideview Apps

Install the Sideview apps

If you have Splunk admins, make friends with them if you haven’t already.  They can probably do this in their sleep.

If you do not have Splunk admins and it’s all you, don’t worry.  You don’t need to be a Splunk expert.

  • Log into Splunk.   You will see Apps on the left hand side.  Click the gear icon next to that, to go to the Manage Apps page.
  • Then click the Browse More Apps button. *
  • Use the textbox in the top left to search for Canary, and when you see Sideview’s Canary app it should have a button next to it saying Install. **
  • Click the Install button. ***
  • Next do the same to find our Cisco CDR Reporting and Analytics app, and click Install again.
  • If it asks you to restart Splunk, do so.

* If Browse More Apps does not work, for instance because you are on an air-gapped network or if Splunkbase integration is disabled, that’s fine.  Just go to, search for and download these same apps as .tgz files.  Then assuming your account is a Splunk admin, you can install them by going to the Manage Apps page and clicking Install App From File.

** If instead of Install it says View on Splunkbase, this means your Splunk user account does not have the ability to install new apps.  Engage the help of your local Splunk admin team.

*** If you are using Splunk Cloud and it says you cannot install our apps, contact us, because something is wrong. Our apps are approved for Splunk Cloud and we will investigate and reach out to the Cloud folks and get you going.

Get a trial license for the app

  • Enter your email address and accept the trial license agreement on this page and a free 90 day trial license string emailed to you.
  • To install that license, use the Apps list to navigate to the Cisco CDR Reporting and Analytics app and then go to Setup > Update License in the navigation.   When that page loads paste in your license string and hit return.

You should now have both the Canary and Cisco CDR Reporting and Analytics apps installed.  Don’t worry that the Cisco CDR landing page complains that you have no data yet, the next step is to enable the data collection system.

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