If you use either Oracle Session Border Controller (Oracle SBC) or Oracle Session Router and you’re using at least version 7.0 of the Cisco CDR app, you can integrate this data today and get it up and running in the Investigate Calls and Chart UI.
Setup is pretty simple and basically we are going to lean on Oracle SBC’s documentation for setting up “Local CDR Storage and SFTP Push”. But here below are the full steps start to finish.
Of course if you have any problems or if we seem to have missed something in these docs, please do reach out to us at any time.
ADVANCED NOTE: it is possible that your Oracle SBC instance has a very slightly different set of fields than what our code expects to see, even if you have used the “cdr-output-inclusive” parameter. If so, this is quite easy for us to fix after you set it up, but if you prefer to talk to us first and send us a snippet of your data we can certainly do that.