Other Data Sources

We have been working hard to extend the footprint of the app beyond on-prem Unified Communications and a great deal has been accomplished there. This page attempts only a brief summary for each. Feel free to contact us for more details about any of the items on this page, or if there is one you had hoped to see here but don’t. 

The following data Sources are supported and after talking to us and following the steps, you’ll be able to work with these records in the Investigate and Chart pages of the app, whether or not you also have any CUCM CDR coming in:

• CUCM CDR and CMR — listed only for completeness, this is the original, primary data source for the app. We also fully support Webex Dedicated Instance and have a number of customers deployed there. 
• CUBE - Follow our setup instructions here for CUBE CDR and syslog. This involves a SA and a TA app that you’ll need to deploy. Notably, with this integration, when a call passes between CUBE and CUCM, the app treats the two sides as being a part of a single unified record.
• Oracle SBC CDR and Oracle Session Router CDR — Follow our Oracle SBC Installation instructions here. This involves a SA and a TA app that you’ll need to deploy.
• Cisco Expressway CDR - Follow our setup instructions here. This involves a SA and a TA app that you’ll need to deploy.
• Cisco Meeting Server - Follow our setup instructions here. This involves a SA and a TA app that you’ll need to deploy.
• Webex Calling and Webex Meetings - Follow our setup instructions here. This involves a SA app developed by Sideview but the data ingestion is technically handled by a separate Splunk app developed and distributed by Cisco itself.
   

Other data sources that we can help you ingest into Splunk but are not yet integrated in the app’s native functionality

• Syslog — one common request for which we have a documented solution, is to ingest CUCM application data via syslog, most particularly to track registration / deregistration of critical endpoint devices. 
   
• PCCE/UCCE, and somewhat less far along, UCCX
   
• SIP traces — there can be a pretty wide variation in formats here, so your format might not be very close to ones that we’ve seen before. However feel free to send us a sample of it and if you generate these a lot and want to see them stitched into the app’s UI, it might not be that hard for us to make it work as a native data_​type.