Cisco CDR Reporting & Analytics | Installation Notes
When set up, the Sites Lookup in the Cisco CDR app will automatically create fields holding the location name or building name, of any internal parties on each call.
Configuring this is optional, however most organizations with more than one physical location will find it extremely useful.
In Splunk terms this is a file-based lookup that ships empty and is designed to be customized by the customer. The primary key is a subnet in CIDR notation.
In the app itself, select App Settings > Define sites in the navigation bar.
On this page you can build this out by adding individual subnets and assigning them to sites, or you can upload the whole list at once as a CSV file with particular columns.
Notes
Further Reading
If you haven’t already, you might review the User Documentation for Locations (specifically sites) to learn more about how users will use these fields, or even our product page on Location & Site Analysis.
If you have any comments at all about the documentation, please send them to docs@sideviewapps.com.
Have your cake and eat it too! Trust Webex with your calls, but pull all the metadata into Sideview's app in Splunk, for ad-hoc investigation, charting and flexible dashboards.