Devices has both it’s own special page in our app, but also can be used as generic search/filter/split/group by fields.
Devices special page
Browse > Devices
Here’s what you might get if you Browse > Devices
Clicking on any row in Browse > Devices will take you to a page that gives you more information on that Device.
Devices general use
Find Device Fields
See our blog post on the Field Gallery for more information.
Displaying the fields in Browse Calls
These fields are enabled by default. To see them in Browse Calls, simply add them with the field picker.
There are a lot of fields available here, we’re only adding a few so we don’t overload the screen.
Simple Filtering on Group/Subgroup in Browse Calls
Use the search filters box to filter Browse Calls to a particular device, orig_device, dest_device, dest_device_port or any other of the fields.
For instance, here I’m looking for any calls that started from a regular “desk phone” :
Similarly, you could
These search filters follow you though to General Report if you click the “Graph calls over time” link in the upper right.
Using in General Report
There are a several options for using this information in General Report.
Using it as a search “filter”
One way is to add a filter (using the search field) to filter to just one or more sites. Here we add a search term to include only regular “desk phone” results.
Similarly, you could
These search filters follow you though to Browse Calls if you click the “see calls” link in the upper right.
Using it as a “over” or “split by” field
Another way is to use it in the over field. This is usually better as a column chart because it will then make buckets of each field’s contents and count how many were in each bucket.
Here we’ve included a search filter – this is optional, but entirely possible. In this case we’re using that to exclude all gateways from this list, leaving just … non-gateways.
And the last example is of using it in the split by field. Here, instead of building buckets like above, we just split the overall totals into “by orig_device_type”. A picture is worth a thousand words here.
There are other ways you can use this information too, we’ve only give you the tip of the iceberg in this documentation.
If you have any comments at all about the documentation, please send it in to email@example.com.