Cisco CDR Reporting & Analytics | Administration

UF vs HF

If you have a heavy forwarder already deployed, it *might* make sense to go ahead and use that instead of deploying a separate Universal Forwarder to forward the CDR data. Just make sure that the TA_​cisco_​cdr app is deployed on the forwarder, and that the forwarder was restarted thereafter.

On the other hand, if you’re choosing between the two, definitely go with a Universal Forwarder. An HF is overkill, even for the most massive UCM deployments. In nearly all cases a UF will be faster than an HF, has a simpler overall configuration with fewer moving parts and has a smaller footprint. Even having to replicate the CDR data in whole or in part to separate indexing tiers can be handled with just a UF in most cases, so there’s really very little reason to choose an HF over a UF.

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