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Weekdays, weekends, and reporting over disjointed timeframes

We’ve had a few questions recently about how to report on disjointed, separate time frames. For instance, How do I report on only after-hours calls?  Or maybe I want to report on calls between 8 AM and 5 PM, Monday through Friday, and also 9 AM to Noon on Saturday. Let’s start with that first…  continue reading…

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