Cisco CDR
February 1st, 2024
Great software ultimately has to empower you to achieve more in less time. This extends to the company behind it -- we have to remember to always use your time as efficiently as we can.
And here I am happy to say that we shortened our Product Overview video dramatically. The new one is only 4 minutes long, vs 11 for the old one. You can see it here:
NOTE: the old one showed more of the product and was definitely more complete. In fact this was deliberate because we used it both for new users and also to be a deeper onboarding video for everyday users. However it was a bit too long for anyone who just wanted the short version and didnt want to spend 11 minutes of their day.
If you are running Cisco Unified Communications Manager (CUCM), you know how critical it is to your business. However if toll fraud started happening on your system today, would you know right away?
September 22nd, 2025
What to do when the RTMT installer just quietly fails on you every time.
September 3rd, 2025
Practical steps to investigate and diagnose audio issues in CUCM, including one-way audio, from sanity checking your ports and configuration, to using Sideview's app as your command center.
June 19th, 2025