According to Cisco’s documentation (see links below), there are three ways to tell if a call used any mobility features. Of those, I think the first (which I go into a bit more detail with) is the easiest, so we’ll concentrate on that for the moment.
Method 1 – MobileCallType set greater than 0
The primary way Cisco says this should work is if the field mobileCallType is set to some value greater than zero. Easy enough!
In search filters add in mobileCallType>0. This works in both Browse Calls (shown below) or General Report.
Our app also creates a field mobilityFeature which is an English-version of that same field. Add it to your fields and take a look at what it says!
If you don’t find records that match mobileCallType>0, Cisco provides two other ways to find these so keep reading!
Method 2 – Mobile-specific fields filled in
If a call was a Mobility call, one or more of the following fields will be be filled in. If none of these fields are filled it was a non-mobility call. (Except mobileCallTypewhich we talked about above which will be greater than 0).
Be sure to click on each of the menu items on the left – they each have information in them that’s useful!
(For Mobility, search for that term in the “CDR Examples” because the other sections have little information about it. Oddly enough, even the various codes aren’t in the “Cisco Call Detail Records Codes” page, but are instead embedded in the Examples).