Latest version: 1.4.6

Splunk for Shoretel

For starters the simple "Browse Calls" pages acts as a call reporting tool, and you can click to see full details for any call.   Next »
The Call Detail view lists everything about the given call, including call quality data and events from the TmsNcc log. You can drill down into extension, callerId, dialedNumber and over to see other calls by the same parties.   Next »
All cal lquality information from Shoretel's internal MySQL data are pulled out, as well as events from the TmsNcc log are included.   Next »
When you need complex reporting, it's there. Chart any field values, over any field, split by any field, see the results as a graph or as a table, and save/export/share/schedule it however you need.   Next »
If you're at a loss for what questions to start asking your data, the app itself provides many suggestions for interesting reports on the homepage.   Next »

App Details

Latest version: 1.4.6
Last updated: March 13th, 2017
First released: October 9th 2012

Sideview’s Splunk for Shoretel app allows you to easily¬†browse and report your way through the call records generated by Shoretel.

  • Use the apps “browse calls” page as a simple call reporting tool to generate and export call reports around particular extensions.
  • Click any row in that page to to see full details, and all of the associated records from the TmsNcc logs, including all the call quality information.
  • Use the advanced Report Builder to construct, run and schedule practically any custom report you can think of.
  • From any report you can easily add it to your own dashboards, share it with other users or create your own alerts to monitor your Shoretel system.
  • This app is available under a 90-day trial license. Pricing for the full version is $2500 for a 2 year enterprise license. Take it for a test drive and please contact Sideview with any and all questions and feedback.

Check out the Installation Docs.