Latest version: 2.2.3
Mitel/Shoretel Call Reporting
Sideview’s Mitel/Shotetel Call Reporting app allows you to easily browse and report your way through the call records generated by Shoretel.
- Browse and filter calls and extensions, focusing on the information you need to answer your questions.
- See the full details of any call, including mediastream logs and call quality information, with a simple click.
- Use the advanced Report Builder to construct, run and schedule practically any custom report you can think of.
- Share reports with other users. Easily creating custom dashboards, allowing either interactive use or emailing a static PDF.
- Create alerts to monitor your Mitel/Shoretel system and its activity.
- This app is available under a 90-day trial license. Contact us for pricing. Take it for a test drive and please contact Sideview with any and all questions and feedback.
Check out the Installation Docs.