Cisco CDR Reporting and Analytics

 

Videos

 

Finding and Filtering Calls

Unlike our Quick Tour which tries to cover a lot of ground in a short amount of time, this video is very narrowly focused on one use case –

Finding phone calls.

It’s only a few minutes long, but it covers all the basics of searching for calls – by number, or any other criteria.

Or you can open it on YouTube Directly.

Highlights

00:16 Quick start
00:52 Multiple numbers (comma separated)
01:10 Multiple numbers (wildcards)
01:46 Click to search for numbers
01:57 Click to search for *anything*
02:09 Click to remove items
02:33 Multiple search terms
02:55 Adding and removing fields to the display
03:33 Using “Home” to understand fields





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