New install docs
There’s a few main pieces to the installation of the Cisco CDR Reporting and Analytics app.
Several of these can be done in parallel if there are different people who would do different parts, but even doing it all by yourself it often takes under 30 minutes.
We do provide some level of support for the installation, even for a trial. So give it a try and if you get stuck, email us at email@example.com explaining where you are stuck and we can help you out!
1 – Installing our apps into Splunk
Manage Apps, Browse for more apps, then search for and install these:
Restart your Splunk server after the last one is installed. (If you do it in the above order, the last install will ask you to do so).
Three little notes for the more advanced use cases –
2 – Configuring an SFTP host to receive the data (5-10 minutes)
You may already have an SFTP server in your environment – if so you can probably use it and save some time.
If you have a Linux machine with a little spare disk space, or even better if your Splunk is running on Linux then you are already set – the built-in SFTP server that comes with most Linux distributions works perfectly. These are great options.
If you get stuck trying to figure out how best to arrange for all this, we’re happy to hop on a quick call and talk it through. Email us at firstname.lastname@example.org and we’ll set something up!
3 – Sending data from Call Manager to the SFTP server
You might be an expert at setting up a new Billing Server entry in UCM. But for most people it’s not a thing you do often, if ever.
Because of that, we’ve written up a complete set of instructions on configuring UCM to SFTP data to your SFTP server.
Again, sometimes this goes awry. If you get this far and can’t figure it out, send us an email and we’ll figure out how to help!
4 – Sending the data in
If your SFTP host is on the same physical (or virtual, you know what I mean) host as Splunk, then all you have to do is
If your SFTP host is on a different system than Splunk, then we have a separate set of instructions to configure your forwarder.
If you have any comments at all about the documentation, please send it in to email@example.com.