What “Sites” Are

Sites are location information for internal subnets.

(That’s just a sample – see more screenshots in our user docs!)

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Enabling and Using Sites

To set it up, go to Setup > Define Sites in the app’s main navigation bar.

On that page you can:

1. Get more information about how to use these pages
2. Edit existing sites
   • Useful for making small, quick changes to a few entries
3. Add new sites manually
4. Upload a new CSV
   • The new CSV overwrites the old lookup, so replaces it entirely. Make sure you include everything!
   • If your network team can give you a properly formatted CSV (see #5), this is where you can upload it to your system.
5. Download a CSV version of the existing sites
   • You could edit this and re-upload as per #4
   • Also useful to give as a “template” to your networking team.
6. Or find new, unassigned sites to add.
   • Subnets that are already in a site are filtered out of this list, so don’t be alarmed that you can’t see everything!

Subnets are entered into the Sites lookup in CIDR notation (like “10.11.0.0/16”) and one thing to note is that nested subnets *are* supported.  That means you can include both more and less specific network overlaps, and the app will ‘do the right thing’ and use the most specific matching entry.

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More information

Browse > Sites

As shown before, here’s what you might get if you Browse > Sites

But that’s only the tip of the iceberg – for more uses, click through to our User Documentation for Sites where we’ll show you how to:

• Examine site to site concurrency
• Filter by certain sites (or exclude certain sites) from search or reporting results
• Show call volumes/durations by sites
• And other useful, easy reports!

 

If you have any comments at all about the documentation, please send it in to docs@sideviewapps.com.