This product, whether deployed as a 90 day trial or as a production install, can be deployed in two types of scenarios.
Which Should I Use?
If you already have Splunk in your organization, chances are the existing Splunk admins already have a distributed deployment and making friends with them is the way to go (if you haven’t already). Aside from the parts inside CM Administration, these docs should be easy for them to follow.
If on the other extreme you just want to test it out and you only have a few dozen or a few hundred endpoints, definitely start with a single instance demo.
In the middle, feel free to contact us and describe your situation and we can quickly offer advice.
What Else Might I Need?
There are some minor additional pieces – hinted at above – that are required because of how CallManager does things. You can think of this as plumbing. We just want to use the sink, but until all the pieces are hooked up to get water there, sinks are largely useless.
The plumbing pieces we’ll talk about farther down –
So a bit more detail on each.
The SFTP server
In both standalone and distributed cases, an SFTP server must be installed and configured. This is how CallManager will “send” the CDR data.
If you are using Windows, you will have to download and configure one. The docs page (linked at the bottom of this section) has a link for a free SFTP program customers have had reasonable luck with.
If you are using a Linux server(s), Linux already has this bundled with it (SFTP is a “flavor” of SSH, which is the primary way to log into a Linux box remotely).
In either case, we don’t actually care where this SFTP server is installed, as long as it is somewhere where either a Splunk UF can read the files it writes and forward them in to your indexers, or on the indexer itself (the all-in-one solution).
This technically has nothing to do with our app, or even Splunk, but it needs to be set up because of how CallManager does this. https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/installation-and-setup/choose-hardware-and-install-splunk/
Rights to create a “Billing Server” in CallManager
Someone has to have the rights/logon to create a “Billing Server” inside CallManager.
This also has almost nothing to do with our app or Splunk, it’s so that CallManager will send those files to the SFTP server you set up. https://sideviewapps.com/apps/cisco-cdr-reporting-and-analytics/documentation/installation-and-setup/callmanager-configuration/
Once those two things are set up,
With this data flowing, our plumbing is complete, so now we can flush the toil… wait, that doesn’t sound right. “Now we can use the sink”. Yes, that sounds much better.
If you are ready to proceed, please continue to the next section.
If you have any comments at all about the documentation, please send it in to email@example.com.